Shipping & Delivery

At SouVery, we aim to deliver your order as quickly and safely as possible.

Processing Time
Orders are processed within 1–5 business days after payment confirmation.

Delivery Time
Estimated delivery time is 7–20 business days, depending on your location and local courier services.

Shipping Partners
Our products are shipped through trusted international logistics partners and delivered in the UK by Royal Mail or local carriers.

Order Tracking
Tracking information is available for most orders and will be sent by email once your order is dispatched.

Delays & Support
If your order is delayed or experiences any issues, our support team is ready to assist you until delivery is completed.

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.